Tag Archive | "Customer Service"

Tags: , , , , , , , , , , , , , ,

Wi-tribe Launches Wi-cam in Collaboration With KICS-UET

Posted on 24 January 2012 by Tea Server

Today in a press release event held at UET Lahore, wi-tribe and KICS-UET launched a new product ‘wi-cam,a CPE (Customer Premises Equipment) Administration & Management tool which was developed by students & graduates of the KICS-UET using open-source technology because of its versatility & flexibility.

wi-cam would allow broadband companies such as wi-tribe itself to remotely configure, diagnose and manage CPEs while receiving instant notifications and live data from them which would result in a better customer support service from broadband companies and users enjoying seamless internet connectivity.

One of the main-points that was highlighted at the press conferance was the partnership between wi-tribe and KICS-UET was a totally new kind of industry-university partnership which is seen for the first time in Pakistan. Dr. Tanveer-ul-Haq, Vice President Operations of wi-tribe said that he on behalf of wi-tribe thanked the Vice Chancellor of UET Lahore because it is quite difficult to align up the priorities of Industry and University to work on a project but he did go through hardships to make this all possible. He continued, “At wi-tribe, we thrive on the potential of the Pakistani youth and are eager to foster innovative ideas that can elevate the local IT industry to international standards.”

Some pictures from the event are below:

Syndicated from: TelecomPK

Comments (0)

Tags: , , , , , , , , , , ,

UBL’s Pathetic Front Lines Employees: Good for Getting Customers

Posted on 13 January 2012 by Tea Server

You would have often heard that customer is the king, well, not always when it comes to providing services and then demotivated staff is suicide for the organisation which UBL seems to be going through these days, at least this is what I observed during my recent trip to UBL’s Tariq Road branch. They seem [...]

UBL’s Pathetic Front Lines Employees: Good for Getting Customers is a post from: PakMediaBlog All Rights Reserved.



Syndicated from: PakMediaBlog

Comments (0)

Tags: , , , , , , , , , , , , , , , , , ,

Dunkin Does Care

Posted on 02 December 2011 by Tea Server

In response to our previous post, Ayaz Abdullah (Country Head for International Franchises Pvt Ltd) got in touch with PakMediaBlog to clarify some of the points made. After going through the critique from PakMediaBlog, PMB fans and DD fans who have encountered similar issues with the Schon Circle branch, the following has been brought to [...]

Dunkin Does Care is a post from: PakMediaBlog All Rights Reserved.



Syndicated from: PakMediaBlog

Comments (0)

Register your blog:

Enter your blog address below to become a part of the TeaBreak network.

About TeaBreak:

TeaBreak.pk is a blog aggregator that syndicates pakistani blogs and categorizes them appropriately. Our mission is to give our readers a break from work and let them enjoy their blog time. And we are doing this by bringing all the popular blogs of Pakistan on one platform.